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Box Office: 941.351.8000 / 800.361.8388


Title: Ticket Services Representative

Asolo Repertory Theatre, Florida’s premiere professional theatre located in Sarasota, FL seeks part-time individuals to provide outstanding customer service to theatre patrons.

This position handles inbound and outbound single ticket and subscription phone sales campaigns and assists current and potential subscribers with questions, comments, and sales. 

Responsibilities include:

  • Manage and develop patron relationships with single ticket buyers and subscribers both in person and over the phone.
  • Make outgoing sales calls in efforts to help patrons renew/buy new season subscriptions.
  • Answer incoming phone calls timely and accurately in order to sell single tickets to productions.
  • Upsell and recommend ticket and subscription packages and special promotions.
  • Assist customers with questions about productions, theatre layout, and seating.
  • Accurately handle sales with credit cards, checks and cash. 


  • Previous customer service experience
  • Telemarketing and Tessitura experience a plus
  • Professional etiquette and work ethic
  • Attention to detail and excellent communication skills
  • Self-motivated, able to multi-task in a fast-paced environment
  • Ability to meet sales goals
  • Excellent computer skills
  • Ability to lift at least 30lbs
  • Able to work 20-30 hours per week, including some evenings and weekends

Send cover letter, resume, and references to: Brian Friedrick, Ticket Services Manager, at or mailed to 5555 North Tamiami Trail, Sarasota, FL 34243.

Title: Individual Giving Associate

DEPARTMENT: Development
REPORTS TO: Development Director
CLASS: Non-Exempt—Full Time

Asolo Repertory Theatre, Florida’s premiere professional theatre located in Sarasota, FL seeks a professional with demonstrated success in individual giving and development communications to steward donor relations, communications, and benefits fulfillment, and to direct campaigns for new donors. Responsibilities include:

  • Steward relationships with members of Asolo Rep’s different donor groups, with a primary focus on donors giving below the major donor level, in partnership with Development Staff and board members.
  • Communicate and fulfill donor benefits, including designing e-vites for donor events, and conducting follow up on invitations.
  • Assist donors with ticket requests.
  • Manage monthly print and email campaigns to renew and attract members to Asolo Rep donor groups with a primary focus on donors giving below the major donor level.
  • Proof renewal and acknowledgement materials for accuracy before review by the Development Director.
  • Design and implement cultivation strategies to move current donors up giving levels
  • Coordinate donor attendance at monthly backstage tours
  • Assist in providing development content for Season Program Book, Playbills, Ticket Brochure, Website, and A/V presentations.
  • In collaboration with Development Data Associate, ensure accurate data entry, contact management, donor research, and financial recordkeeping, timely gift acknowledgement and renewal correspondence, using discretion with confidential information.
  • Ensure proper donor recognition on print and online promotional materials in coordination with marketing department.
  • In collaboration with Development Data Associate, track funds raised from individual gifts against annual budget income goals.
  • In collaboration with Development Data Associate, run lists and reports from Tessitura database.
  • In collaboration with Special Events Manager, organize specific events for donors giving below the major donor level and for prospects throughout the season and manage RSVPs as assigned.
  • Participate as a member of a dynamic development team, and attend and assist with development events and projects as needed.
  • Attend at least one performance of every Asolo Rep production.

Candidates should have an undergraduate degree and prior experience in not-for-profit fundraising emphasizing individual giving and membership, and experience with development databases and online communications. Experience in arts fundraising, and educational degrees in fundraising or arts management a plus. Requires great attention to detail and deadlines; excellent social, verbal, and written communication skills; facility with Microsoft Word and Excel, as well as online research. Experience with Tessitura a plus. The successful candidate will thrive working in a fast-paced environment with high levels of interaction as well as independent work. Must be flexible in working long hours, nights, and occasional weekends. Must be able to lift 25 lbs. Salary commensurate with experience.

Please email cover letter, resume, and references to Tricia Mire at: No phone calls.


Asolo Repertory Theatre is an Equal Opportunity Employer. All applicants will be reviewed without regard to race, age, religion, color, sex, veteran status, national origin, marital status, or sexual preference.